Help/Info

Shipping Information:

Most orders ship within 48 Hours

TERMS OF SALE

Pricing: All pricing on web site is suggested retail price.

Payment Terms: We accept Visa & Mastercard

Shipping: All orders are shipped via UPS or Fedex FOB Conroe, TX. Motor Freight shipments may be required for poles longer than 8ft.

Returns and Cancellation Policies: Any order cancelled or changed may incur a 30% restock charge. Custom made or custom finished items may not be returned or cancelled after production has begun. All RETURNS must be approved with RMA number prior to being returned. Returned shipments without RMA number will be refused.

Installation: For questions concerning securing a particular product to a particular surface, please call a professional installer. It is important that all products be installed properly. Designers-Hardware.com will NOT be responsible for any installation or trip charges incurred due to the lack of inspection of products prior to installation. All items should be inspected and any deficiencies must be reported with 7 days.